About Us

Being an Estate Agent may start with property, but that is only the beginning, we are passionate about property and our aim is to provide a level of service beyond expectations. Under John's watchful eye, we have become one of the leading Estate Agents in the South West, our reputation allowing us to open the doors of many of the areas finest homes.

Completely independent we offer a personal and bespoke marketing solution, our professional approach helping you in every step of the way, making moving home a seamless experience, understanding that buying or selling a property is one of the most important decisions you will make. We offer objective, qualified advice and operate to the highest standards we can seek - beginning with ourselves.

We are creative, innovative and people oriented, a talented and experienced team of people, our years of combined experience in estate agency frightening in its length, refreshing it is attitude to always go that extra mile. We are always available to handle any enquiry with total professionalism and meticulous attention to detail. Technology today enables us to ensure the properties we are selling reach every part of the country and indeed the world 24 hours a day, 7 days a week, but as wonderful as technology can be we are determined never to loose the human touch. Through our link with Mayfair Office, a London based specialist marketing office, we benefit from a strong network of more than 450 associated offices worldwide, keeping us at the forefront of estate agency across the globe.

All of the team live in Torquay, our office has been located in Wellswood since we started business. This enables us to have an extensive and in depth knowledge of our local and surrounding areas, our insight invaluable to you, sharing our experience of a seaside lifestyle in one of the UK's most beautiful coastal areas.

John Couch Blog

John Couch

The (continued) Art of Negotiation

Here are the latest musings from our man in Mayfair - this months article is all about keeping people happy -

Some people are good at negotiating. Some people, it turns out, aren't. Some people hold all the cards and know it. Some people hold weak hands and don't know it. So here are two important elements - prompted by ongoing political events - to think about when negotiating for your next home.

First it is very important that your partner, if you have one, is fully behind you - and all the other members of your family who are old enough to possess rational thought. After all, it wouldn't be good if only, say, 52 per cent of your family supported you and the other 48 per cent didn't. That way almost half of your clan are going to be miserable - which is no way to run a family.

Oh you can tell the naysayers that it will be lovely to live in the isolated location you have chosen - having left all their friends behind; that self-sufficiency will be great and they will soon get used to it. But some family members might still not buy into that. They like it where they are too much. So it is always best to have everyone fully on board with the moving project from the very start.

Second, you should try and get the measure of those with whom you will be negotiating. If they are affable, agreeable and flexible that is great. But if they are the type of people who just don't care if they sell to you or not; display a cynical, take-it-or-leave-it attitude; meet with open contempt all your reasonable attempts to negotiate, and hold out for an inflated price without any hint of being prepared to compromise themselves, then you should be very sure you want to buy because the price you pay will almost certainly be at a premium - including some inevitable loss of self-respect. The experience may well lead to resentment and ill feelings. Dealing with these sorts of people is difficult. Sometimes it proves so difficult the only course of action, it seems, is to walk away from trying to do any sort of deal.

For some, moving out of the place they are in is infinitely better than staying put and even worth putting up with some loss of face. Their home may not fit any more, the neighbours may be driving them mad and they might even feel they have lost some control of their lives. A new start could be just the thing and it might seem worth paying almost any price to achieve it.

But that's the thing with big decisions and negotiations. Not everyone thinks the same and the more the protagonists are prepared to understand that and compromise to some degree the more chance there will be of all round success to suit both sides.

It's complicated. So if you don't want to get involved with all the frustrations of a purchase then hire a good estate agent. That's what they are for. Just don't ask him or her to make everyone in your family happy about your move. That is still your job.










21 days ago


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